Currently we are mainly catering to the US. If you require international shipping, please get in touch!

Please note that international shipping outside the US may take longer, and have additional fees.

We offer free shipping on orders over $100. The shipping costs for any orders under $100 are a flat rate of $8.99.

Shipping to the USA: 3-5 days

Processing time: 1-2 days

Once your order is dispatched you will receive a shipping confirmation, along with the tracking details for your order. You can contact us if your parcel has been delayed.

Unfortunately, we are unable to make changes or cancellations after your order has been placed. We apologize for any inconvenience.

Please email us with your order number and a photo/video of the fault. Once we receive your request we will arrange a replacement for you.

We apologize for any inconvenience caused. If you've received incorrect items, please reach out to our support team, and we'll promptly assist you with your order.

All prices are listed in US dollars, but you can shop and checkout in your local currency.

If you want to pay with your credit/debit card without signing up with PayPal, you should click on "Pay with Debit or Credit Card". Your credit card information is only available to PayPal to complete the requested transaction and is not subsequently stored.

Just Be New adheres to the highest industry standards to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.